At Disability Connect Victoria, we have made it our mission to do ‘whatever it takes’ to provide excellence in quality services to every individual we support.


We take pride in our work; we are friendly, responsive, accountable and approachable. We support every individual to ‘live a life they love … and love the life they live’.


People First

1. Specific

Providing the right support is important to us. Every individual’s care is paramount to the success of their support.


We strive to understand every individual for who they are and what they want to achieve. No two supports are ever the same.

2. Measureable

We put measures in place to make sure nothing gets missed while we are providing supports.

3. Accountable

We are ethical, responsible and eager to make sure we are transparent in every aspect of our service delivery.

4. Realistic

We don’t make promises we can’t deliver on. We assess every situation on its own merits and provide a high level of experience and advice, support and care.

5. Timeliness

We don’t leave anyone not knowing what’s going on. When they call, we respond. We communicate openly and regularly to make things happen in a timely, efficient manner – every time.