As a COVIDSafe Organisation, DCV have been providing support services throughout the COVID19 pandemic. Every DCV worker follows our organisational COVIDSafe plans, as well as COVIDSafe plans that have been developed specifically for our clients receiving support in the home.

DCV specialises in providing Complex Care to those with any type of Disability, including those diagnosed with COVID19 and have ample PPE on hand at all times in order to provision safe support services the day you need them.

All DCV protocols are in line, or stricter, than the DHHS recommended standards. Below you will find more information about thesteps to ease restrictions that DCV will be aligning our services with.

To better support DCV Clients & Workers, DCV have introduced an online platform for all of our workers to order the PPE they need to be delivered directly to their door. Orders are placed by workers on demand and are received via express post from our supplier. The level of PPE recevied is based on the type of supports our worker is provided, and includes face masks & a face shield as a minimum.

  • All DCV workers have been attesting to their health by submitting a pre-shift COVID checklist at the beginning of each day they work, we began this process at the onset of the second Victorian Lockdown - ahead of requests from the NDIS to implement this process

  • All DCV confirm they have appropriate PPE for the shifts scheduled

  • PPE is provisioned directly to the workers door, on-demand, via express post.

  • Immediate action is taken by DCV Head Office if a worker indicates they are unfit for work, including the sourcing & provisioning of a new worker to the client to ensure no-one goes without the support they need

  • All DCV workers have access to instant communications with our office to ensure advice is constantly available

  • DCV have COVIDSafe plans in place across Metro & Regional Victoria, ensuring all DCV workers understand the steps needed to keep a client safe in their home and limit the chance of infection spreading or being introduced.


first step

REgional Victoria

First step only applies to Metro Melbourne

Metro melbourne

Expanded social interaction. 


second step

regional victoria - 11:59pm 13th September

Social bubbles, visitors and staged return of eduction

metro melbourne - 28 september subject to trigger points and public health advice

Social bubbles, phased return of some workforces and education


third step

regional victoria - subject to trigger points and public health advice

Increased reopening for sport, recreation, ceremonies and special occassions.

metro melbourne - subject to trigger points and public health advice

Major industries return, increased reopening for education, sport, recreation, ceremonies and special occassions.


last step


23rd November and subject to trigger points and public health advice

Changes taking place

increased numbers for gatherings and hospitality.


covid normal


Subject solely to trigger point and public health advice received at the time.

changes taking place

No restrictions for gatherings, visitors, hospitality or sport.

Throughout our operations Disability Connect Victoria would like to acknowledge the Traditional Owners of the land on which we provide our support services. We pay our respects to Elders past, present, and future leaders.



DCV Staff


Disability Connect Victoria is a Registered TAC Provider |

A Division of Disability Connect Australia PTY LTD | ABN: 15 637 080 623

NDIS Registration ID: 4-EHE6GO0 | © 2020