SERVICES PRICING

The cost of Disability Connect Victoria's services are in line with the NDIS price guide, effective from March 25th 2020.

All prices listed below are applicable to Plan Managed, Self Managed & NDIA managed NDIS participants only. Pricing for TAC & Worksafe participants is determined on a case by case basis.

 

If you are a private client, please contact us directly for pricing relevant to your situation. 

Updated: 26/03/2020 - 9:00am

 

Our Pricing

In-Home Support

Weekday Daytime (6am - 8pm)


Price Per Hour: $52.85 - $62.49 Details: Disability Connect Victoria provides In-Home Support for a minimum of 2 hours per shift. The above mentioned price is applicable from 6am to 8pm on a Monday, Tuesday, Wednesday, Thursday or Friday. Clients with complex needs may be charged a higher hourly rate, a quote can be obtained by calling 03 9052 4470 or emailing info@dcvic.com.au. Prices are subject to change without prior notice. A 10% COVID19 loading is currently being placed on all in-home support DCV provides, in line with the NDIS price guide.




Weekday Evening (8pm - 12am Midnight)


Price Per Hour: $58.31 - $68.96 Details: Disability Connect Victoria provides In-Home Support for a minimum of 2 hours per shift. The above mentioned price is applicable from 8pm to 12am (midnight) on a Monday, Tuesday, Wednesday, Thursday or Friday. Clients with complex needs may be charged a higher hourly rate, a quote can be obtained by calling 03 9052 4470 or emailing info@dcvic.com.au. Prices are subject to change without prior notice. A 10% COVID19 loading is currently being placed on all in-home support DCV provides, in line with the NDIS price guide.




Saturday (6am - 12am Midnight)


Price Per Hour: $72.69 - $85.95 Details: Disability Connect Victoria provides In-Home Support for a minimum of 2 hours per shift. The above mentioned price is applicable from 6am to 12am (midnight) on a Saturday. Clients with complex needs may be charged a higher hourly rate, a quote can be obtained by calling 03 9052 4470 or emailing info@dcvic.com.au. Prices are subject to change without prior notice. A 10% COVID19 loading is currently being placed on all in-home support DCV provides, in line with the NDIS price guide.




Sunday (6am - 12am Midnight)


Price Per Hour: $94.52 - $111.77 Details: Disability Connect Victoria provides In-Home Support for a minimum of 2 hours per shift. The above mentioned price is applicable from 6am to 12am (midnight) on a Sunday. Clients with complex needs may be charged a higher hourly rate, a quote can be obtained by calling 03 9052 4470 or emailing info@dcvic.com.au. Prices are subject to change without prior notice. A 10% COVID19 loading is currently being placed on all in-home support DCV provides, in line with the NDIS price guide.




Public Holiday (6am - 12am Midnight)


Price Per Hour: $118.34 - $139.93 Details: Disability Connect Victoria provides In-Home Support for a minimum of 2 hours per shift. The above mentioned price is applicable from 6am to 12am (midnight) on a Public Holiday. Clients with complex needs may be charged a higher hourly rate, a quote can be obtained by calling 03 9052 4470 or emailing info@dcvic.com.au. Prices are subject to change without prior notice. A 10% COVID19 loading is currently being placed on all in-home support DCV provides, in line with the NDIS price guide.




Sleepover Allowance


Price Per Sleepover: $235.43 Details: Disability Connect Victoria provides In-Home Support for a minimum of 2 hours per shift. The above mentioned allowance is applicable when our Support Worker is required to stay at the Clients premises overnight without providing support to the client throughout the night. If our Support Worker is required to provide support throughout the night (Midnight - 6am), additional hourly charges will be applicable from hour two (2) onwards. Please refer to 'Active Overnight' charges below for the applicable hourly rates. Clients with complex needs may be charged a higher hourly rate, a quote can be obtained by calling 03 9052 4470 or emailing info@dcvic.com.au. Prices are subject to change without prior notice. A 10% COVID19 loading is currently being placed on all in-home support DCV provides, in line with the NDIS price guide.




Weekday Active Overnight (12am Midnight - 6am)


Price Per Hour: $59.40 - $70.24 Details: Disability Connect Victoria provides In-Home Support for a minimum of 2 hours per shift. The above mentioned price is applicable from 12am Midnight to 6am on a Monday, Tuesday, Wednesday, Thursday or Friday. If the Client requires our Support Worker to provide support throughout the night (12am Midnight - 6am), DCV will charge the above mentioned hourly rate. If the client does not require support throughout the night, DCV will only charge a Sleepover Allowance of $214.03. Clients with complex needs may be charged a higher hourly rate, a quote can be obtained by calling 03 9052 4470 or emailing info@dcvic.com.au. Prices are subject to change without prior notice. A 10% COVID19 loading is currently being placed on all in-home support DCV provides, in line with the NDIS price guide.





Essential Community Access

Weekday Daytime (6am - 8pm)


Price Per Hour: $52.85 - $62.49 Details: Disability Connect Victoria provides Community Access Support for a minimum of 2 hours per shift. The above mentioned price is applicable from 6am to 8pm on a Monday, Tuesday, Wednesday, Thursday or Friday. Clients with complex needs may be charged a higher hourly rate, a quote can be obtained by calling 03 9052 4470 or emailing info@dcvic.com.au. Prices are subject to change without prior notice. A 10% COVID19 loading is currently being placed on all community access support DCV provides, in line with the NDIS price guide. Community Access is currently being provisioned for essential supports only.




Weekday Evening (8pm - 12am Midnight)


Price Per Hour: $58.31 - $68.96 Details: Disability Connect Victoria provides Community Access Support for a minimum of 2 hours per shift. The above mentioned price is applicable from 8pm to 12am (midnight) on a Monday, Tuesday, Wednesday, Thursday or Friday. Clients with complex needs may be charged a higher hourly rate, a quote can be obtained by calling 03 9052 4470 or emailing info@dcvic.com.au. Prices are subject to change without prior notice. A 10% COVID19 loading is currently being placed on all community access support DCV provides, in line with the NDIS price guide. Community Access is currently being provisioned for essential supports only.




Saturday (6am - 12am Midnight)


Price Per Hour: $72.69 - $85.95 Details: Disability Connect Victoria provides Community Access Support for a minimum of 2 hours per shift.The above mentioned price is applicable from 6am to 12am (midnight) on a Saturday. Clients with complex needs may be charged a higher hourly rate, a quote can be obtained by calling 03 9052 4470 or emailing info@dcvic.com.au. Prices are subject to change without prior notice. A 10% COVID19 loading is currently being placed on all community access support DCV provides, in line with the NDIS price guide. Community Access is currently being provisioned for essential supports only.




Sunday (6am - 12am Midnight)


Price Per Hour: $94.52 - $111.77 Details: Disability Connect Victoria provides Community Access Support for a minimum of 2 hours per shift. The above mentioned price is applicable from 6am to 12am (midnight) on a Sunday. Clients with complex needs may be charged a higher hourly rate, a quote can be obtained by calling 03 9052 4470 or emailing info@dcvic.com.au. Prices are subject to change without prior notice. A 10% COVID19 loading is currently being placed on all community access support DCV provides, in line with the NDIS price guide. Community Access is currently being provisioned for essential supports only.




Public Holiday (6am - 12am Midnight)


Price Per Hour: $118.34 - $139.93 Details: Disability Connect Victoria provides Community Access Support for a minimum of 2 hours per shift. The above mentioned price is applicable from 6am to 12am (midnight) on a Public Holiday. Clients with complex needs may be charged a higher hourly rate, a quote can be obtained by calling 03 9052 4470 or emailing info@dcvic.com.au. Prices are subject to change without prior notice. A 10% COVID19 loading is currently being placed on all community access support DCV provides, in line with the NDIS price guide. Community Access is currently being provisioned for essential supports only.




Transport Allowances


Price Per Kilometre Travelled: $1.00 - $1.50 Details: Disability Connect Victoria's Support Workers are able to provide Client transport during a Community Access shift. If a DCV support worker is using their own vehicle, the client is charged a fixed fee per kilometre travelled. Clients are welcomed to provide their own transport and no additional charges would be incurred from DCV if this option is chosen. Clients with complex needs may be charged a higher rate, a quote can be obtained by calling 03 9052 4470 or emailing info@dcvic.com.au. Prices are subject to change without prior notice. A 10% COVID19 loading is currently being placed on all community access support DCV provides, in line with the NDIS price guide. Community Access is currently being provisioned for essential supports only.





Other Fees & Charges

Establishment of Services


Price: Up to $861.13 Details: When Disability Connect Victoria provides 20 or more hours of services per month, an establishment fee of up to $861.13 may be claimed from the Clients NDIS plan. This charge is only applicable to certain NDIS participants. We will advise if this charge is applicable in our initial discussions with the Client regarding support requirements. A quote can be obtained by calling 03 9052 4470 or emailing info@dcvic.com.au. Prices are subject to change without prior notice.




Cancellations (Prior to April 1st)


Price Per Cancellation: Upto 90% of the total value of a scheduled support. Details: Disability Connect Victoria reserves the right to charge upto 90% of the total shift value for any shifts that are cancelled;

  • With less than 2 clear business day's notice for a support that is less than 8 hours continuous duration and worth less than $1000; and/or
  • With less than 5 clear business day's notice for any other support.
Clients and/or their representatives can cancel a shift by contacting Disability Connect Victoria's office on 03 9052 4470. For example, a 6 hour In-Home Support Shift on a Monday would be $317.10. If this shift was cancelled with less than 2 clear business day's notice, DCV would charge upto $285.39.




Cancellations (From April 1st)


Price Per Cancellation: 100% of the total value of a scheduled support. Details: Disability Connect Victoria reserves the right to charge upto 100% of the total shift value for any shifts that are cancelled;

  • With less than 10 clear business day's notice for a support that is less than 8 hours continuous duration and worth less than $1000; and/or
  • With less than 10 clear business day's notice for any other support.
Clients and/or their representatives can cancel a shift by contacting Disability Connect Victoria's office on 03 9052 4470. For example, a 6 hour In-Home Support Shift on a Monday would be $317.10. If this shift was cancelled with less than 2 clear business day's notice, DCV would charge upto $285.39.





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