In-Home Care Support Services

Are you struggling to care for yourself at home? At Disability Connect Victoria, we can provide high-quality in-home care support services for people of all ages and abilities across Metro Melbourne and the Gippsland region. Whether you need occasional help or ongoing assistance, we’re here to ensure you receive care that’s personal, professional and perfectly matched to your lifestyle and goals.

A Trusted In-Home Support Provider

As a registered in-home support provider, we offer a range of tailored services to individuals living with disability, ageing needs or recovering from injury. Since 2019, we’ve delivered 500,000+ hours of support to our community and invested every dollar back into improving our services. What sets us apart is our commitment to matching you with the right worker. Using our advanced system, we align each client with a skilled and reliable professional based on personal preferences and specific care needs. This ensures a smooth, respectful and empowering support relationship from day one.

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Comprehensive Support Options

Disability Connect Victoria provides in-home support across a wide range of needs, including:

NDIS in-home support for clients with complex or routine support requirements
Disability in-home support for individuals of all ages with physical, intellectual or psychosocial disabilities
Aged care in-home support for older Australians seeking assistance to live independently at home
Help with TAC and WorkSafe recovery programs
Daily personal care, household assistance, social support and more

Our team is trained to provide holistic and individualised support that respects your independence, values your input and adapts to your evolving needs.

Get Started Today

03 9052 4470

What You Can Expect from Us

As an experienced in-home care support agency, we’re more than just a service provider. Here’s what you can expect from us:

A personalised approach with a strong focus on dignity, choice and inclusion

Easy onboarding and ongoing communication with a responsive local team

Access to certified systems that meet and exceed NDIS quality and safeguards standards

Regular audits and continuous improvement to ensure we deliver only the best quality care

Flexibility in service delivery, from a few hours a week to full-time in-home assistance

Our Promise to You

We ensure every individual has access to the support they need to thrive no matter their personal circumstances. Our team of compassionate professionals is backed by decades of combined experience and the latest technology to streamline care and communication. Whether you’re new to the NDIS or an existing participant seeking better and more consistent care, we’re here to help you every step of the way. Key benefits of our in-home support services include:

Skilled and reliable support workers with a focus on one-on-one care
Personalised matching process for client-worker compatibility
Services available across Metro Melbourne and Gippsland
Registered NDIS in-home support and TAC provider
Independently certified systems for quality and safety
Transparent and client-focused operations since 2019

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Start Your Journey with Us Today

Looking for a dependable in-home care support agency that truly understands your needs? Whether you’re managing disability, ageing or injury recovery, Disability Connect Victoria is here to provide the support you need. Get in touch with us today to find out how our in-home care support services can enhance your independence and quality of life.

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03 9052 4470

500000

Hours of support provided since 2019

Equivalent years of supports

250

Staff members across Victoria and growing every day

250

Combined years of experience

Frequently Asked Questions

In-home support involves a trained support worker visiting your home to assist with daily tasks and personal care. This can include help with bathing, dressing, grooming, meal preparation, household tasks, medication prompting, mobility assistance and more. At Disability Connect Victoria, we tailor our in-home support to each person’s individual needs and goals, always prioritising independence, dignity and comfort.

In-home support is typically funded through the Assistance with Daily Life (ADL) category of your NDIS plan. The amount of support you can access depends on what is included in your approved plan. If you are unsure how your funding applies, Disability Connect Victoria can work with you and your support coordinator to develop a support schedule that fits within your plan.

Yes. We provide a range of in-home support options including active overnight support and 24-hour care for clients with high support needs. Our team works in shifts to ensure continuous, reliable support is available around the clock. Contact our team to discuss your specific needs and we will develop an appropriate support plan.

Yes. We have significant experience supporting clients with complex and high support needs, including acquired brain injuries, spinal cord injuries, neurological conditions and mental health diagnoses. Our support workers receive thorough training and work collaboratively with health professionals to ensure safe, effective in-home care. We are a registered NDIS, TAC and WorkSafe provider.

Getting started is straightforward. Contact our team by calling 03 9052 4470 or submitting an online enquiry. We will discuss your needs, review your NDIS plan or other funding, and develop a personalised support schedule. We aim to have your support in place as quickly as possible, with consistent, matched workers who understand your individual requirements.

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